Shipping policy
At Wearmora, we strive to provide a fast, seamless, and transparent shipping experience for all our customers. Please review our shipping details and delivery timeframes below.
1. Shipping Rates & Costs
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Free Standard Shipping: We offer 100% Free Shipping on all orders shipped within the United States.
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No Hidden Fees: There are no surprise shipping charges or taxes added at checkout.
2. Order Handling & Transit Times
All orders undergo two stages before delivery: Handling Time (order processing) and Transit Time (shipping duration).
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Order Cut-Off Time: 5:00 PM (PST) (Pacific Standard Time)
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Handling / Processing Time: 1 – 3 business days (Monday to Friday)
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Orders placed on weekends or public holidays will begin processing on the next business day.
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Transit / Delivery Time: 5 – 8 business days (Monday to Friday)
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Total Estimated Delivery Time: 6 – 11 business days
3. Order Tracking
Once your order is processed and handed over to our courier partner, you will receive an automated shipping confirmation email containing your tracking number and tracking link.
You can track your package anytime by visiting our Track Order page or clicking the link provided in your email. Please allow 24–48 hours for tracking details to update on the carrier's system.
4. Shipping Carriers
We partner with reliable regional and national carriers within the United States, including:
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USPS
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FedEx
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UPS
5. Shipping Restrictions & Address Changes
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P.O. Boxes & APO/FPO: We deliver to street addresses as well as P.O. Boxes and APO/FPO addresses within the United States.
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Address Changes: If you need to correct or update your shipping address, please contact us within 12 hours of placing your order at support@wearmora.shop. Once an order has entered processing or dispatch, we cannot modify the destination address.
6. Damaged, Lost, or Delayed Shipments
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Damaged Packages: If your items arrive damaged or defective, please inspect the shipment upon receipt and email photos/videos to support@wearmora.shop within 48 hours of delivery. We will issue a replacement or full refund immediately.
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Lost or Delayed Packages: If your package has exceeded 12 business days from dispatch without delivery updates, please reach out to our customer support team so we can initiate an investigation with the carrier and resolve the issue for you.
7. Contact Us
If you have any questions regarding your order status or shipping terms, please reach out to us:
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Email: support@wearmora.shop
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Phone: +1 (310) 555-0199
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Address: 10250 Santa Monica Blvd, Los Angeles, CA 90067, United States
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Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)
